Customer Service Representative Tier I (Remote / Entry Level / No Phone Calling)

Step into a digital support role where every interaction happens through live chat. You’ll assist customers, guide them through products or services, and resolve questions with clarity and care. This beginner friendly position is ideal for focused communicators who enjoy problem solving in an online environment.

Responsibilities:

  • Respond to customer messages through live chat with speed and accuracy.
  • Explain product features and service options in a clear and helpful way.
  • Resolve issues while maintaining a positive customer experience.
  • Record conversations and feedback for quality tracking.

Rate
$35 per hour.

What We Offer:

  • Fully remote setup with flexible scheduling.
  • Chat-only communication with no phone work required.
  • Structured onboarding and ongoing support.

Requirements:

  • Smartphone, tablet, or laptop with reliable internet access.
  • Strong written communication skills.
  • Minimum availability of 10 hours per week.
  • Ability to work independently and stay organized.

Location:
Remote role with preference for candidates based in the United States, open to qualified applicants worldwide.

Ready to build customer support experience in a quiet, chat-focused environment? Apply today and get started.